by Admin
10.30.2010
Expensive and broken, our health care system serves no one well–not the patient, not the provider, not the payer. And because it is fragmented by specialists, insurance companies, hospitals, ambulatory care centers, and primary care providers, no one must really take responsibility for an adverse user experience. This week, I had an endoscopy. I had [...]
Read the rest
by Admin
10.04.2010
My perspective is shifting slightly on the issue of health care reform, and what’s possible and not possible, perhaps because a few weeks ago the Urban Land Institute held an event I attended at which Peter Fine, the CEO of Banner Health, was the featured speaker. While I was familiar with some of the things [...]
Read the rest
